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Does YouTube Automatically Caption Videos?

By Ben Walker

Video content has taken the world to new heights by drastically changing how information is consumed by audiences everywhere. Although not quite obvious, YouTube transcription can make these videos even more awesome as it lets everyone get the message loud and clear, no matter who they are or how they prefer to comprehend content. However, … Continued

How to Get Fast and Accurate Daily Transcriptions

By Ben Walker

Daily transcription is—and I say this from experience—not an easy job. Under the best of circumstances, it takes three to four times as long to transcribe an audio file. While different industries have long known the multiple benefits of having a reputable legal transcription service on their team, some might question if it’s worth the … Continued

How Written Records Strengthen Prosecution and Criminal Defense Cases

By Ben Walker

Having the right paperwork when a case goes to court is critical to law enforcement. Witness statements, court transcripts—you name it, lawyers need it. However, keeping track of all these written records can be a real headache. One tiny mistake or missing piece could completely alter the case outcome. That’s why law enforcement transcription services … Continued

Transcribing WireTap Recordings for Legal Purposes

By Ben Walker

Wondering about the importance of transcribing wiretap recordings? Wiretaps can be a game-changer for investigations, as they capture audio intercepted from electronic communications and provide the information investigators need. However, the real challenge lies in ensuring these recordings hold up in court. That’s why wiretap transcriptions are so important, as they allow lawyers to dissect … Continued

Why Is Transcription Essential for Documenting Police Interviews?

By Ben Walker

When a police officer interviews a suspect or sits down to chat with a witness, it’s crucial to have a reliable, written record of what transpired. As a result, law enforcement transcription is an essential service police departments utilize. However, transcribing isn’t simply about having evidence that holds up in court; it’s also about keeping … Continued

Ethical Considerations in Transcribing Suspect Interviews

By Ben Walker

In the grand scheme of the legal system, when a police officer interviews a suspect, conversations can expose details that could make or break a case. However, getting all that info down on paper is not as easy as it sounds—so many legal and ethical considerations need to be factored in. That’s where law enforcement … Continued

Best Practices for Conducting Witness Interviews

By Ben Walker

Gathering important information from a witness interview is often the key to a successful investigation. Therefore, if investigators want to get a witness’s raw account, they must implement a methodology that mixes tried-and-true approaches and legal understanding. To do so, investigators need to review the best practices for conducting witness interviews—and then bolster the results … Continued

How to Use Transcriptions For Investigations

By Ben Walker

Investigators have mountains of documents to handle—recordings that go on forever, handwritten notes piled sky-high. They’re stranded in an ocean of paperwork. With all that information, it’s easy to miss the important clues that could blow the lid off a case. Thankfully, specialized tools, like investigation transcription services, can help immensely. Having a written version … Continued

Understanding the Claims Process in Insurance Companies

By Ben Walker

Processing an insurance company claim involves understanding terms baked in legalese, which can be nearly impossible to understand, especially from the customer’s vantage point. Although several solutions have surfaced to make the process easier, like transcription services for the insurance industry, there is still a long way to go.   In this article, you’ll learn … Continued

How Insurance Companies Can Leverage Social Media

By Ben Walker

The rapid rise of technology has flipped the script on how businesses, including insurance companies, and how they connect with their customers. Numerous insurers contend with operational and communication hurdles while trying their best to provide top-notch customer support. Social media has become a new route for insurance companies looking to make a splash, engage … Continued