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Author: Ben Walker

What is Surveillance Recording Transcription For Law Enforcement?

By Ben Walker

Law enforcement agencies often gather audio and video recordings from surveillance activities. However, these raw surveillance recordings must be transcribed into accessible, searchable text documents. This is where surveillance recording transcription comes in. Similar to how legal transcripts facilitate access to legal documents that can span thousands of pages, surveillance transcripts also make data access … Continued

What Are Media Transcription Services – Video And Audio Transcription For The Media Industry

By Ben Walker

What are media transcription services, and how can they help your business? The global media and entertainment industries are multi-trillion-dollar enterprises and an ever-present part of our lives. Creative innovations aside, many would be hard-pressed to identify a single way of improving the current state of media. I have one, though: the capability to read … Continued

Legal Transcription vs General Transcription: What’s the Difference?

By Ben Walker

Two of the more common types of transcription are general transcription and legal transcription, and many transcription service providers specialize in and offer both to their clients. So, what’s the difference?  It mainly boils down to who needs it.  In this article, you’ll learn how: Legal transcription involves transcribing legal documents, court proceedings, and dictations, … Continued

The Benefits Of Call Center Transcription

By Ben Walker

Wondering about the benefits of call center transcription? Customer service is an integral part of business, and maintaining contact centers is essential to maintaining good customer service. Despite the many non-voice channels available to customers, many prefer to get on the phone and call to get their questions addressed. These calls are also recorded for … Continued

What Are Professional Proofreading Services?

By Ben Walker

Are you looking for proofreading services? “Nobody’s perfect.” This simple yet very powerful adage applies to writing. No matter how good you are, no matter if you’re writing short notices or thousand-word articles, small mistakes can fall through the cracks. The best way to combat this inevitability is to check and recheck your work before … Continued

Meeting Transcriptions: Should You Transcribe Your Team Meetings With AI Transcription Software?

By Ben Walker

Clear communication is essential for any organization seeking to maximize productivity and effectively reach its target audiences. With remote collaboration becoming increasingly widespread, meeting transcriptions can be a valuable tactic to retain key takeaways, enhance understanding among your workforce, and convey messages to those unable to attend the live discussion. However, there’s the question of … Continued

Why Human Transcription Still Beats AI

By Ben Walker

Artificial intelligence is taking over the world, it seems. But not in the post-apocalyptic way usually depicted in movies like The Terminator and The Matrix. AI is now in everything, from making calls to driving to shopping. Automated speech recognition (ASR) for transcription services has existed for a long time, but it is now reaping … Continued

Transcription Overflow: What It Is, And How To Manage It

By Ben Walker

One of the biggest concerns with operating in an industry that requires transcription work is overflow. Transcription overflow happens when the number of transcriptionists is insufficient to handle the volume of incoming work.  In this article, you’ll learn how transcription overflow is a common problem for businesses that require medical transcription services and how: Scaling … Continued

Tips to Improve the Audio Quality Of Your Recordings

By Ben Walker

Background noise can compromise the quality of your audio recordings to the point where you cannot understand them, which can be frustrating, especially if you’ve made multiple attempts. I relate to this, as we also receive a significant number of poor-quality audio recordings that need to be transcribed accurately. If you’re a video content creator … Continued