By Ben Walker
Processing an insurance company claim involves understanding terms embedded in legalese, which can be nearly impossible to understand, especially from the customer’s perspective. Although several solutions have emerged to make the process easier, such as legal transcription and transcription services for the insurance industry, there is still a long way to go. In this article, … Continued
By Ben Walker
Legal transcription is crucial as it offers detailed records of court proceedings. Transcripts can refresh one’s memory or allow one to cross-examine a witness whose testimony contradicts their prior statements. They can also be used as evidence for ongoing or future cases. However, legal transcripts require high levels of precision, as any error, regardless of … Continued
By Ben Walker
Certified court transcription is vital because the accuracy, or lack thereof, of a court transcript could impact the outcome of a case. For a legal or court audio recording to be certified in the court’s eyes, the person who transcribed the audio recording must sign a statement that they listened to and accurately transcribed the … Continued
By Ben Walker
In the digital age, it’s easier than ever to capture audio and video. Heck, anyone with a smartphone (that’s 5 billion of us around the world) can record hours of high-quality audio with the tap of a finger. Yet, while audio and video may be easier than ever to capture, they’re just as difficult as … Continued
By Ben Walker
The beauty of audio-to-text transcription is that it lends itself so well to a variety of industry use cases. They address a fundamental truth: it’s much harder to mine that finished audio or video recording for the critical information you need. Whether you’re a diagnostician recording voice notes on a patient, a digital marketing company … Continued
By Ben Walker
Good customer service began as early as 1000 BC, when merchants first became integral to society. Since then, customer service has undergone tremendous evolution through the introduction of new technologies and shifting customer expectations. Companies that fail to adapt and deliver excellent customer experiences often face negative consequences. Those that provide exceptional service continue to … Continued
By Ben Walker
Although court reporters and legal transcriptionists share many similarities, there are distinct differences between the two professions. Should you engage the services of a court reporter or use a legal transcription service to transcribe court proceedings? In This Article, You’ll Learn How: Court Reporters vs. Legal Transcriptionists The table below outlines the main differences between … Continued
By Ben Walker
Frequently, businesses require someone to type their documents, notes, correspondence, and other materials. Who is suited for such a job? What is the difference between the people who type documents for a living — a typist, stenographer, transcriptionist, or someone offering legal transcription services? Although all of these professions have similar-sounding job titles, their skills, … Continued
By Ben Walker
Insurance companies operate in a sector where clients’ trust is more valuable than anything else. Because of this, they must prioritize providing exceptional service to potentially build strong relationships with their clients. Fortunately, initiatives such as creating and utilizing transcriptions for the insurance industry, along with legal transcription services that ensure accuracy and compliance in … Continued
By Ben Walker
Investigators have mountains of documents to handle—recordings that go on forever, handwritten notes piled sky-high. They’re stranded in an ocean of paperwork. With all that information, it’s easy to miss the important clues that could blow the lid off a case. Thankfully, specialized tools, like investigation transcription and legal transcription services, can help immensely. Having … Continued
