By Ben Walker
It’s not always blue skies and tailwinds when an airline deals with customer service. Long lines, delayed flights, missing baggage, dogs left at the airport, employee communication mistakes, and so on can frustrate passengers as they can cause trouble in the operation. Luckily, business transcripts can give airlines a peek into what customers expect, opening … Continued
By Ben Walker
Excellent customer service is essential in keeping clients happy and goes a long way in building lasting business relationships. However, logistics providers often face various hurdles—supply chain disruption or miscommunication—that make maintaining and improving customer service in logistics operations challenging. Fortunately, business transcription services like Ditto Transcripts can help lighten the load. In this article, … Continued
By Ben Walker
Standing out from the pack in the retail world boils down to hitting home runs in customer service. Shoppers are getting harder and harder to please, and stores must stay light on their feet or keep improving customer service to gain a greater advantage. Some businesses are even pulling out all the tricks, like modern … Continued
By Ben Walker
Customer service is the cornerstone of every successful business, and contact centers are often the first line of defense. Contact centers face several challenges, such as customers being stuck on hold, phone calls passed around without resolution, agents not quite hitting their stride, and a one-size-fits-all approach that doesn’t always work. That’s where business transcripts … Continued
By Ben Walker
Transcription has become a go-to solution for professionals like doctors or lawyers who want to create a written version of critical audio files. It is also quite beneficial for podcast producers, YouTubers, or video content creators, as transcripts can improve the overall impact of their content, such as searchability and audience retention. Now that the … Continued
By Ben Walker
Artificial intelligence is one of the biggest technological breakthroughs in recent memory. It’s everywhere now, from practical (data processing, robotics, computing, etc) to weird (fortune-telling, beer-making, and… brushing people’s teeth). Unsurprisingly, some medical facilities and practices consider using AI over human-powered medical transcription services. This has led to some people asking if the medical transcription … Continued
By Ben Walker
Various kidney diseases affect more than 14% of American adults. That’s why nephrology, the field that studies the kidneys and their potential conditions, is in high demand. However, nephrologists are people, too, and the sheer number of medical documents required to run even a small nephrology practice can be daunting, even with the usual help. … Continued
By Ben Walker
Cardiology is the heart of medicine, no pun intended. It’s all about figuring out what’s going on with the old ticker and everything that keeps it running. Cardiologists have their work cut out for them, dealing with patient cases and trying to keep up with all the latest in the field. With all that on … Continued
By Ben Walker
Clinical trials are the force behind medical breakthroughs, and precise data collection is a huge part of their success. However, how can they ensure that even the tiniest bit of information is documented and accessible to other researchers worldwide? This is where clinical trial transcription and translation services come into play. In this article, you’ll … Continued
By Ben Walker
There are 127.9 million Americans with heart issues, making cardiologists essential for primary care. However much a cardiologist wants to focus on their job, certain administrative concerns like patient records and paperwork are equally important. The silver lining is that medical transcription services can help cardiologists with paperwork. Heart doctors can rest easy knowing their … Continued
