How Lawyers Benefit from Recorded Interviews

Wondering about the benefits of recorded interviews for lawyers? Accurate documentation is a huge factor in building a strong case in the legal field. Lawyers utilize various methods to gather details crucial to their work, including recorded interviews. Then, practitioners use legal transcription services to convert what the audio into text for future use.

Understanding the upside of recorded interviews and the importance of accurate legal transcription can help lawyers in many ways, such as smoothening their processes, improving collaborations among the parties, and improving overall case management.

Yet, it’s not all cut and dry. Before outsourcing a legal transcription project, lawyers must consider certain factors, like accuracy and cost savings. Professional, experienced legal transcription service providers like Ditto Transcripts can take care of everything—and more— for legal professionals like you.

In this article, you’ll learn how: 

  • Recorded interviews provide lawyers with accurate documentation, preserve evidence, and better collaboration among legal teams.
  • Legal transcription services help lawyers save time by providing accurate, easily searchable written versions of interviews.
  • Accurate legal transcription is important for lawyers as it reflects the reliability of official records used to present evidence in court.

Let us first tackle the definitions.

A legal interview is a conversation between the attorney and another individual to gather facts, opinions, or evidence to help the lawyer develop an effective strategy. Legal interviews can occur in different settings, in a lawyer’s office, a courthouse, or even remotely through calls.

During the interview, the interviewer asks questions, listens carefully to the responses, and records the conversation with the interviewee’s permission. The information gathered will then be used to help form the lawyer’s case preparation foundation to represent the clients in court.

Legal interviews come in many forms. Below are some of the most common ones we’ve encountered as a legal transcription service provider, though there are still many more on our list.

Type of InterviewDescription
Client interviewsDiscussions to understand case details, gather relevant facts, assess clients’ objectives, and establish trust.
Witness interviewsQuestioning individuals with knowledge about circumstances to obtain eyewitness accounts or character testimonies.
Fact-finding interviewsCollecting information from employees, family members, or others to understand the case better.
Investigative interviewsConducted to uncover new information, verify existing facts, explore potential leads, and gather evidence to support the case.
DepositionsFormal interviews are conducted under oath, during which lawyers question witnesses or parties to obtain testimony that can be used as evidence in court proceedings.
Cross-examination interviewsDuring trials, lawyers challenge the credibility of witnesses, highlight inconsistencies, or elicit testimony that supports their case through questioning.
Expert interviewsConsulting with professionals in various fields, such as medicine, psychology, or forensics, to obtain expert opinions.

Benefits of Recorded Interviews For Lawyers

Having understood the general aspect of legal interviews, let’s now discuss the benefits of this solution. 

More Accurate Documentation

Recorded interviews are verbatim records that help ensure that crucial details, facts, and figures are preserved without relying on memory or handwritten notes—which are prone to errors. Moreover, accurate documentation is a reliable reference point to prevent misinterpretation of statements, thereby strengthening the lawyer’s case.

Evidence Preservation

Unlike written notes that can be challenged, recorded interviews provide a permanent record of the statements made. They accurately convey the tone, context, and exact words used during the interview and can be used as compelling evidence in court.

Additionally, having a recorded interview prevents accusations of misrepresentation, as the original source can be easily verified. Preserving evidence through recorded interviews also lets lawyers build stronger cases, corroborate facts, and even impeach inconsistent statements made by witnesses.

Better Collaboration

If lawyers can share interview recordings through servers, everyone on the team can help with the case, no matter where they are. 

A collaborative analysis lets legal professionals better understand the case as they can pool their expertise. If you look at the bigger picture, better collaboration could lead to a more effective strategy for case handling. 

Saves a Lot of Time

Being able to review the interview at a later time lets lawyers thoroughly analyze the content without having to schedule another meeting with the same individual. The time saved through recorded interviews can be reallocated to legal research, preparing court documents, trial preparation, or meeting with clients—the more important tasks.

Moreover, transcription services, like Ditto Transcripts, can help lawyers save time by providing an accurately written version of an interview. If the whole audio or video file was transcribed, specific statements in an interview can be easily searched—more on that later.

Witness Credibility Assessment

Recorded interviews capture everything, including nonverbal cues like hesitations, nervous laughter, or changes in vocal pitch that may not be apparent in written statements—nuances that can paint a picture of a witness’s confidence in the details being relayed. 

Recorded interviews can also help to identify contradictions that may impact a witness’s credibility in court, as lawyers can use them to compare a witness’s statement with other evidence.

Protection Against Malpractice Claims

A recorded interview can serve as evidence to disprove allegations such as misrepresentation or failure to obtain informed consent. Lawyers can use the recordings to prove that they acted according to professional standards, provided accurate advice, and fully explained the legal implications of the matter.

However, the protection offered by recorded interviews goes beyond helping lawyers; it also serves as a deterrent to potential claimants who may be less likely to pursue unwarranted allegations when faced with the prospect of a well-documented interview.

Legal transcripts are essential for creating written records of depositions, interviews, and court proceedings. Lawyers can easily submit recorded interview audio files to professional transcription services, like Ditto Transcripts, to generate written transcripts with over 99% accuracy.

The transcribed interview can be an accessible document that lawyers can reference when preparing legal briefs, motions, or other court filings. One can agree that being able to find facts within the transcript quickly can save lawyers valuable time and ensure that no crucial details are overlooked. 

You can put it this way: Every legal transcript’s reliability reflects its accuracy

Legal transcripts can serve as official records for lawyers to build their cases, prepare legal arguments, and present evidence in court. The accuracy of these transcripts is a top priority, as even minor errors can have significant consequences.

A classic example of a minor transcription error is the case of Cody DeShields, a convicted criminal who was released decades earlier than expected due to a minor transcription error of “36 months” instead of “36 years.” 

If it’s not enough to make one’s head spin, the man got involved in another violent crime not too long after he was released; it was only then that authorities found out about the very tragic error.

Luckily, all issues related to inaccuracies can be addressed with one solution: a reliable legal transcription service partner.

Transcription is essential in court proceedings, but its advantages are not limited to that. Here are some of the benefits of getting expert, reliable legal transcription:


Accurate, reliable transcription services provide high-quality transcripts that capture every conversation detail, benefiting the law firm by seamlessly integrating them into their procedures. 

There’s no need to comb through transcripts looking for errors to correct; download the file from the provider’s servers and use it for anything you need. However, the importance of accuracy is not limited to convenience.

The consequences of legal transcription inaccuracies go beyond embarrassed laughter and the promise of correction as soon as possible. 

Legal transcripts are frequently used in court hearings and other legal proceedings; that means errors can have a commensurately heavier impact than normal transcription errors in any other circumstances. Crucial evidence can be thrown out, cases derailed, and the justice system compromised. 

Expertise And Focus

The legal industry is notorious for legalese, a specialized form of writing employed by lawyers and other legal industry members to write and discuss laws, legal definitions, applicable terms, and other legal subjects. 

This writing style uses formal archaic terms, overcomplicated sentences, unfamiliar abbreviations, redundant clauses, and other uncommon language structures.

Now, lawyers, paralegals, and other legal professionals typically don’t have problems dealing with complex legal terms; legal knowledge is their bread and butter. However, their time and energy are better spent on their legal workloads, like preparing cases and meeting clients, than transcribing audio recordings.

Transcription is more than knowing how to type without looking at your keyboard. Legal audio transcription requires experience in addition to listening and typing skills. This is why companies like Ditto Transcripts are in high demand.

We know our way around a legal conversation, and our transcribers have extensive knowledge of legal procedures. We can transcribe recordings according to your specifications, ensuring efficiency and accuracy while offering fast turnaround times. High-quality legal transcription services like ours understand how various legal formatting guidelines work.

We also take the burden of transcription off the firm’s workload, allowing them to focus on core tasks for the business. 

Cost Savings

Aside from assigning important yet non-core business tasks to proven experts, outsourcing legal transcription can save legal institutions money. 

For example, paralegals make an average of $58,949 a year – plus ~20-30% in benefits. They usually have a lot on their plate, and law firms might need one or more to ensure smooth operation. Assigning them to transcription might seem like a great idea, yet that would be a waste of their talents. 

Similarly, there are better options than hiring a skilled legal transcriptionist in-house. Unlike court reporters and paralegals, they earn an average of $46,658 annually yet have significantly lower requirements, making it easier to become a legal transcriptionist. However, the more skilled they are, the more they make.

All of these positions can produce a variety of legal transcripts, though not all are cost-effective for legal firms. 

Outsourcing to professional legal transcription companies will get you the same transcription results with arguably better quality, faster turnaround times, and higher accuracy—all at a fraction of the cost. 


Transcription costs and Rates

Ditto Transcripts offers the highest-quality, accurate transcripts in the industry today. However, our fees are very reasonable for our services. Our standard rate is $1.75 per audio minute, with turnaround times between three to five business days. We also offer rush services and longer delivery times for more economical rates. 

Now,  you might be wondering what the categories mean.

Category A covers single-person narratives or one-on-one interviews, such as post-hearing notes and client meetings. Category B applies to recordings involving three or more people or those with significant background noise or poor audio quality, such as multi-attorney depositions and seminars. An additional fee of 25 cents per minute is charged for verbatim transcripts. Due to the complexities of audio quality impacting transcription times, the service advises contacting them directly for accurate quotes and same-day pricing.

Highest Levels Of Security

I can’t speak for other providers, though here at Ditto, security is one of our most important considerations. That’s why we’ve taken steps to achieve CJIS-compliant security—something that not all transcription services can claim. 

Additionally, all files are protected by the following protocols:

  • Detailed Reporting and Tracking Features
  • Individually Defined User Access Levels
  • Individual User Names, Passwords, and PINs (immediate deactivation upon request)
  • Scaled Network Redundancy
  • Virtual Private Network (VPN) Integration
  • Dedicated Data Centers
  • Encrypting All Data With SSL 256-bit Encryption
  • Employee Background Checks
  • Willing To Sign Non-Disclosure Agreements

Do you need help finding reliable legal transcription online? Don’t worry; you’re already with the best. Call Ditto now for a free trial of our legal transcription services.

Ditto Transcripts is a CJIS-compliant Denver, Colorado-based transcription services company that provides fast, accurate, and affordable transcripts for individuals and companies of all sizes. Call (720) 287-3710 today for a free quote, and ask about our free five-day trial.

Looking For A Transcription Service?

Ditto Transcripts is a U.S.-based HIPAA and CJIS compliant company with experienced U.S. transcriptionists. Learn how we can help with your next project!