Transcription services play the crucial role of converting spoken words into text. Transcripts can be used for various purposes, such as providing evidence in an appeal, serving as a written record of a meeting, or to assist medical personnel in data management and regulatory compliance.
However, not all transcription service companies are upfront in their offerings. This shouldn’t be a surprise, as the transcription world has companies from all over the world competing for your dollars. Even worse, very few are compliant with regulations, maintain high accuracy standards, and most importantly, operate within the U.S.
A poor-quality transcript is more than just a mistake – it’s a waste of time, money, and energy.
In some cases, transcription errors can even cost lives.
They say “you get what you pay for”. The cheapest option is sure to yield more stress and additional costs. That’s why Ditto promises that it is the last transcription service provider you’ll ever need. In fact, our legal transcription services are one of the most trusted in the country.
Let’s look at how Ditto Transcripts compares against other transcription services:
Why Free AI Tools Are Not Ideal for Transcription?
Transcription can be a tedious (and expensive) task, which is why some people turn to free AI transcription instead of paying for it. However, “free” in this context doesn’t mean it’s without cost – at least, not in the ways you might think.
While you may not be handing over your credit card details, you’re often paying with your data, your time, or the accuracy of the transcription itself. AI transcription tools are prone to hallucination, overly dependent on clear audio, provide no formatting assistance, struggle with technical vocabulary, and pose a concerning security risk for sensitive industries and businesses.
Current research indicates that the accuracy rate of speech recognition and AI transcription is 61.92%. That level of accuracy may be acceptable for taking notes or setting up reminders – anything that doesn’t require professional or procedural use.
However, an accuracy rate of 61.92% is simply unacceptable for any application used in a professional setting.
If you disagree, ask yourself this: Would you trust a police transcript if 40 out of every 100 words are completely and utterly wrong? How about a medical consultation transcript? Or a business meeting transcript?
The point is, free transcription is often poor transcription, so you might as well do it yourself. Or, you can get a professional to do it at an affordable price.
Why Ditto’s Is Ahead Of The Competition
Our handy chart shows what we offer that the competition does not – but it only scratches the surface. Here are more reasons why Ditto is the best transcription provider for your legal needs:
Accuracy
Accuracy is the heart of transcription. While companies such as Rev, GoTranscript, and Turboscribe claim high accuracy, this is not guaranteed and often comes with inconsistent quality. Other services, particularly those that are AI-based, are prone to errors despite their accuracy claims, which can be costly to fix. Ditto meets the industry’s gold standard, guaranteeing a consistent accuracy rate of over 99% that customers can trust.
In the legal field, verbatim transcripts can be cited or used as evidence in an appellate court, underscoring the importance of highly accurate transcripts.
Expertise
Transcription might look like it’s as easy as typing words that you hear – yet it’s never that easy. In legal transcription, for example, conversations can be filled with technical jargon that can sound like another language to the uninitiated – because, to be perfectly fair, it is.
Not only that, but transcriptionists also need to contend with poor audio quality, overlapping speech, heavy accents, and background noise – all of which make even the most basic conversations challenging to capture. Add in the pressure of tight deadlines and mounting tasks, and newer, less experienced transcription firms start to buckle under the pressure.
Not Ditto. It’s not something we do occasionally. We specialize in legal transcription and have been in the industry for over 15 years. We know the ins and outs of the industry, we know what clients want and expect, and we deliver – every single time.
100% Human Transcription
Many competitors proudly proclaim their AI transcription services, though, if you’ll notice, most if not have less-than-stellar accuracy rates. Combine that with the transcription process and quality control issues that lead to lower quality, and you’re left with “finished” products that are about as finished as a TV show cancelled on a cliffhanger. It’s frustrating, annoying, and a big waste of everyone’s time and money.
With Ditto, your transcripts get the attention it deserves: human-powered transcription from start to finish, from typing to quality control to final checks (which I often do personally). We don’t depend on soulless AI programs that miss nuance, mishear entire sections, and produce transcripts that fit the term “AI slop.”
Cost
Transcription services pricing varies widely. Some companies offer a tempting low rate, but it is usually at the expense of quality. For example, Rev.ai charges $0.25 per minute of audio, but it comes with a high margin of error. Other services, such as Trent and Otter.ai, cost $52 and $8.33 per month, respectively, but with lower accuracy and minimal human involvement.
Ditto offers something for everyone, starting at $1.50 per minute of audio, with exceptional accuracy. Ditto’s transparent transcription pricing enables customers to estimate their costs in real-time. Unlike other companies, we genuinely strive to make transcription easier and more affordable for our customers, without compromising quality.
Compliance and Regulatory Standards
In industries where compliance and confidentiality are crucial, like the legal field, compliance is not optional – it is essential.
Even the top transcription companies in the list fall short of meeting industry-critical standards.
For example, Otter.ai, Trint, and Sonix are non-HIPAA compliant, which poses a significant risk to sensitive medical data. Similarly, only a few companies are CJIS-compliant, which is a non-negotiable requirement for legal and law enforcement purposes.
Popular transcription companies such as Rev, GoTranscript, and TurboScribe fail to comply with CJIS and they are unable to certify their transcripts.
Furthermore, the ability to certify transcripts is missing for most transcription companies, including TranscribeMe, Trint, and Sonix – making their transcripts practically unacceptable in official legal settings.
Out of all these transcription companies, Ditto stands out by offering full HIPAA and CJIS compliance and transcript certification. We are the trusted and secure choice for professionals, including those who need dependable and legally recognized documentation.
U.S.-Based Operations
Outsourcing manpower is common in the transcription industry. However, it often leads to complications that include quality and security concerns.
Unfortunately, there have been documented cases where outsourced transcription services have caused death. The problem with outsourcing is that the differences in culture, language, and context may lead to inaccuracy.
Companies like GoTranscripts, Rev, and Scribie heavily rely on foreign transcriptionists. Meanwhile, Ditto stands proud with its U.S.-based workforce, ensuring that all transcripts are handled domestically, with better quality control, swift communication, and exemplary data security.
Who Uses Ditto Transcripts?
Ditto Transcripts has worked with clients from all over the US – and beyond. We’ve helped doctors maintain their hospital’s high standard of documentation while adhering to specific client needs. We’ve assisted lawyers and other legal professionals with transcription overflows and certified transcription requirements.
We’re also known to support law enforcement agencies through budget constraints and a lack of personnel, and we’ve helped increase job satisfaction and retention rate for our boys in blue.
We’ve worked with universities for transcription and translation projects. We’ve assisted businesses – from Fortune 500 companies to small businesses with less than five employees – with their transcription needs.
And throughout all of them, across the many business lines and industries, one thing remains the same: our commitment to accuracy, quality, and customer satisfaction.
Any new changes in process and policy? Let us know, and we’ll apply it moving forward. Want a particular feature or service? We’re always one call or one email away.
Check out our case studies for more examples on how we’ve helped hundreds of businesses and agencies all over the country.
Ditto Transcripts is the Most Secure and Reliable Transcription Service
When accuracy, security, and legal compliance matter, not all transcription providers are fit for the task. The preservation of information must be free from errors, and anything that fails to meet data protection and accuracy is unacceptable.
Gaps in transcription can literally mean the difference between life and death – not to mention compromised data and lost trust. This is why selecting the transcription company is crucial.
Ditto Transcripts thrives as a fully U.S.-based transcription company offering 99.9%+ accuracy, HIPAA-compliant transcription, CJIS-compliant services, and certified transcripts. Regardless of the field, Ditto provides transcription services with the highest standards of quality and security. For law firms, professionals, and individuals seeking a trusted, professional transcription solution that doesn’t cut corners, Ditto Transcripts is the clear and dependable choice.
Ditto Transcripts is a HIPAA, FINRA, and CJIS-compliant Denver, Colorado-based transcription services company that provides fast, accurate, and affordable transcripts for individuals and companies of all sizes. Call (720) 287-3710 today for a free quote!