Emergency medical services and 9-1-1 calls save countless lives in the US. Paramedics and EMS technicians work around the clock, fighting through traffic and exhaustion to ensure every emergency call is answered. 911 call centers are open 24/7 to take any help requests. Emergency 911 call transcription companies like Ditto offer the best service quality, accuracy, and affordability, combining human expertise with dependable legal transcription services to keep critical records clear, reliable, and court-ready.
In this article, you’ll learn how:
- Emergency 911 call transcription helps overworked EMS and law enforcement personnel by reducing paperwork, improving record-keeping, and ensuring court-admissible accuracy.
- Human transcriptionists outperform AI for emergency communications, offering 99% accuracy even with poor audio, regional accents, and overlapping speech.
- Outsourcing EMS and 911 transcription saves time, reduces costs, and frees up internal resources, eliminating the burden of managing in-house transcription teams. Ditto’s CJIS- and HIPAA-compliant legal transcription services deliver fast, certified transcripts made for law enforcement, court use, and emergency service documentation.
Outsource your EMS and 911 service transcription needs and save on costs
We don’t want our emergency medical service personnel taking on more paperwork, and incorporating an in-house transcription team is costly, time-consuming, and, frankly, unnecessary. Additionally, vacation leave, overtime, and deep budget cuts can divert resources from medical services and more law enforcement officers.
Additionally, Ditto provides accurate emergency and law enforcement transcription solutions with fast turnaround times, including reliable court transcription services when records are needed for legal review or proceedings. Furthermore, we help agencies manage workloads more efficiently while ensuring every transcript is completed professionally and delivered with 99% accuracy.
Why choose humans to transcribe recorded EMS and 911 emergency calls?
Anything can happen during an EMS or 911 call, so proper documentation is crucial. In fact, recordings of emergency communications are important not only for police departments, officers, and investigators, but also for insurance companies and other involved parties. That’s why 911 and other emergency personnel communication transcription services can be a literal godsend to our overworked EMTs.
However, not all transcription services are created equal.
Even the most advanced automated dictation software cannot match the accuracy of expert human transcriptionists. In fact, AI-generated transcripts often require significant manual correction, especially in complex recordings. Meanwhile, human transcription experts understand dialects, accents, pronunciation, and tone in ways automated systems simply cannot, ensuring critical details are not overlooked.
The common inaccuracies found in automated transcription are as follows:
- Misinterpretation of accents, regional dialects, or speech patterns
- Incorrect transcription of specialized or industry-specific terminology
- Errors caused by loud background noise or overlapping conversations
- Difficulty identifying and separating multiple speakers
- Inaccurate wording due to poor audio quality or distorted recordings
- Missed contextual meaning, tone, or intent behind spoken statements
In addition, machines cannot certify transcripts, which is a critical measure of integrity and accountability. Meanwhile, Ditto stands behind every transcript we produce, meeting strict client requirements and oversight standards. We securely, accurately, and professionally prepare transcripts for everything from emergency documentation to trial transcription services.
Comprehensive, Secure, and Affordable Law Enforcement Transcription Services
Ditto Transcripts provides end-to-end transcription solutions designed to support law enforcement agencies, emergency service personnel, and investigators with accuracy, security, and efficiency:
- Fast and reliable turnaround times: We deliver most transcripts within 3–5 business days, with expedited options available. Moreover, longer files or bulk projects may take up to two weeks. Completed transcripts can be delivered electronically in multiple formats or as professionally prepared hard copies.
- CJIS- and HIPAA-compliant security: All data is protected through secure data centers, encrypted file transfers, multi-factor authentication, VPN integration, controlled user access levels, detailed activity tracking, and full facility surveillance. All staff undergo rigorous training and extensive background checks.
- Flexible and affordable pricing: Services start at $1.75 per audio minute, with pay-as-you-go options, and no long-term contracts. Legal transcription prices may vary based on audio quality, verbatim requirements, or expedited turnaround needs.
- Wide range of transcription capabilities: Ditto transcribes wiretaps, recorded statements, dispatch calls, bodycam and surveillance footage, interviews, police reports, disciplinary hearings, department meetings, public safety announcements, verbatim transcription, and more.
- Court-ready and certified transcripts: We produce all transcripts with 99% accuracy, format them for district attorney review, and certify them for court use when required.
- Experienced U.S.-based transcriptionists: All transcriptionists are CJIS-compliant, U.S.-based, background-checked, and trained to handle sensitive law enforcement and emergency communications.
- Additional services and support: Spanish transcription and translation, toll-free dictation, telephone and app support, unlimited customer assistance, and transparent per-minute pricing with no hidden fees.
Professional Transcription Services for Law Enforcement Agencies
- Police Departments (Loveland PD, Colorado Springs PD, Indianapolis PD)
- Sheriff’s Offices (Jefferson County)
- Federal Agencies (FBI, DEA, National Parks)
- State Patrol and Police (Washington State Patrol, Colorado State Patrol, and Arkansas State Police)
- Private Security Firms
- Detective Agencies
- Forensic Labs
Let us become an extension of your agency. We can assist in processing whatever volume of work you need help with. From a single internal investigations matter to overflow assistance when your police department or sheriff’s office is too busy to keep up, we can help ease the officers’ or your investigator’s daily workload. Our policy is to follow the protocols and procedures in the letter. Whatever you need, whenever you need it.
Don’t believe us? Here’s a client testimonial that might convince you:
Our clients are our top priority — and we always deliver on our promises.
Bringing transcription services in-house is obscene. It leads to burnout. Burnout becomes turnover. And turnover becomes hiring new people. It’s grueling. It’s pricey.
We don’t want EMS personnel spending time sitting at a computer, listening to repeated playbacks of their calls. Leave EMS and 911 Emergency Communications transcription to the pros.
Ditto Transcripts is a Denver, Colorado-based FINRA, HIPAA, and CJIS-compliant transcription services company that provides fast, accurate, and affordable transcripts for individuals and companies of all sizes. Call (720) 287-3710 today for a free quote.