Frequently Asked Questions

The same day if needed. It largely depends on how many minutes or documents and if we have availability.

Humans understand context and can pinpoint a voice when multiple people are speaking over one another. AI and software often get confused with which person is speaking and will make reckless guesses when it comes to homonyms and words that sound alike.

We have transcriptionists who were trained and specialized in these industries to have a greater grasp of common terminology and better understand the context of what’s being said. Through our focus and our experience, we can guarantee 99% accuracy of every single file we complete.

We’ve transcribed for authors, writers, journalists, city councils, museums, oil and gas companies, and for people who want their family videos and oral histories typed out.

Yes, we provide a sole point of contact for every client. That way you get a consistent product and communication from someone who knows where your files stand at all times.

We can work with pretty much anything you ask of us when it comes to formats and templates. We can customize to whatever specifications you need as long as it isn’t with some proprietary software we cannot access.

Yes. Our transcriptionists have well over 500 years of combined experience, and we will have multiple people listen to a file if necessary.

Yes, we can.

To remain CJIS compliant and be able to certify our transcripts, it’s 100% necessary that we are based in the US. Foreign-based or foreign-owned companies cannot be CJIS compliant, and they also cannot certify their transcripts.

The online platforms we use are both CJIS and HIPAA compliant and we have that information readily available for you to verify yourself if needed. We will also sign an NDA and confidentiality agreement with new clients at any time. All of our transcriptionists also sign both NDAs and confidentiality agreements, and we run criminal background checks on all of them as well.

Some of our transcriptionists are certified and some are not. We do certify our transcripts though and have been for more than 10 years. What that means is that we certify and will testify in court to its authenticity and accuracy if needed. Yes, we are both CJIS and HIPAA compliant.

We can bill after each file or once a month, depending on what works best for you. Most recurring clients have us bill once a month for the previous month’s work. One-time or less consistent clients will pay upfront securely online with a credit card.

You will receive an email from us confirming everything if you want, or you can track the progress of your file online within our secure platform.

We have a few options for large files. Our online platform can take files up to 5 GB or you can mail us a thumb drive or hard drive to our Denver, Colorado, offices. It’s totally up to you and your workflow needs.

We can email you to let you know, or you can log onto our secure platform and check your file’s status at any time. You can also turn on email notifications from our platform if you want.

You can call us and explain what you need. If we can do it, we most certainly will. If we can’t, we will explain why, and try and point you in the right direction.

We can complete projects over the weekend, provided you let us know in advance. Please call or email your point of contact and make sure we know and have the people available. We will get it done for you.

Please call and ask. It will all depend on how much you have, how busy we are, and if we have the right amount of people available to complete your project overnight.

Yes. We have specialized medical transcriptionists who understand specific kinds of medical transcription like pathology, cardiology, orthopedic, psychiatry, geriatrics, IMEs, among many others.

Yes. We transcribe for courts, law firms and individuals all over the U.S. and have heard every kind of legal situation you can imagine.

Yes, please do. We are open from 8 a.m. to 5 p.m. Mountain Standard/Daylight Time and would be more than happy to speak with you about your transcription needs. You can also send your questions right here on our website and we will provide a prompt response.

Transcription services convert audio or video content into accurate, written text. A professional transcription service ensures high accuracy, correct formatting, time-stamps, and fast delivery for businesses, legal firms, academics, and content creators.

Online transcription services offer fast turnaround, easy file uploads, lower costs, and access to expert transcriptionists without needing local providers.

Ditto Transcripts delivers 99%+ accuracy, secure data handling, fast delivery, and specialized transcription expertise across legal, academic, medical, and business industries.

Yes. Our legal transcription services support attorneys, law offices, investigators, and courts with certified, highly accurate legal transcripts that meet industry standards.

Absolutely. We transcribe research interviews, dissertations, lectures, focus groups, seminars, and classroom recordings with academic-level precision.

We handle interviews, meetings, podcasts, phone calls, lectures, dictations, webinars, and more—ensuring clear, accurate audio transcription regardless of clarity or accents.

Yes. Our video transcription services include captions, subtitles, time-stamping, and detailed transcripts for YouTube videos, webinars, training videos, legal depositions, and more.

Turnaround options range from same-day delivery to standard 24–72 hours, depending on audio quality, length, and formatting needs.

You can upload audio or video files directly through our secure online transcription services platform in formats like MP3, MP4, WAV, MOV, AVI, and more.

Yes. We use encrypted uploads, secure storage, non-disclosure agreements (NDAs), and strict confidentiality policies—ideal for legal and corporate clients.

We serve legal, medical, academic, business, media, law enforcement, government, and enterprise clients with industry-specific transcription accuracy.

We offer both—100% human transcription for maximum accuracy and AI-powered transcription for fast, cost-efficient results depending on your needs.

Our human transcriptionists guarantee 99%+ accuracy, even for noisy audio, multiple speakers, technical terminology, or heavy accents.

Yes. We offer standard timestamps every 60 seconds or more often based on your project requirements.

Yes. Our legal transcription specialists are trained to handle court hearings, depositions, arbitration, interrogations, witness interviews, and case notes.

Pricing depends on audio length, turnaround time, verbatim or cleaned up verbatim, and the quality of audio. We offer transparent, competitive pricing for all transcription needs.

Yes. We transcribe virtual meetings, Zoom calls, corporate training videos, board meetings, and team discussions for accurate documentation.

Yes. Our transcriptionists specialize in multi-speaker formats such as interviews, speaker panels, focus groups, workshops, podcasts, and conference recordings.

We provide transcripts in Word, PDF, TXT, or custom formats based on your industry needs.

Simply upload your audio or video files, select your turnaround time, and our professional transcriptionists will begin working immediately. You can also call us at 720-287-3710 between 8 am and 5 pm Mountain Time Monday through Friday, or fill out the contact form and we will get back to you as soon as possible.