By Ben Walker
Transcription companies for business are a dime a dozen, and knowing which ones to trust can be tricky. Accuracy, quality, confidentiality, pricing, and turnaround time are the most common metrics to measure if a provider is up to snuff. Yet, you can only take their word for it, and lying on the internet is so … Continued
By Ben Walker
Development teams need help to capture insights from their retrospective meetings. Well, that’s not surprising at all. Teams scattered across time zones and fast-paced development make it tough to keep records of wins and lessons learned. Fortunately, business transcription companies can step in and transcribe retrospective meetings, allowing enhanced communication across all involved parties. However, … Continued
By Ben Walker
Are you wondering if ChatGPT can transcribe audio? ChatGPT, OpenAI’s flagship large-language model, offers various functionalities, including writing, research, coding, visualization, and more. Businesses worldwide are scrambling to create application programming interfaces (APIs) to integrate the LLM into their workflow to see if it will work. Some are even trying to ascertain if ChatGPT can … Continued
By Ben Walker
Today, when it comes to business efficiency, companies face tough challenges—keeping things running smoothly while everything gets more complicated by the minute. Even established companies like Tesla hit snags in their day-to-day operations, while others can have messages lost in translation. The result? Lost progress and hindered growth. Fortunately, there’s a solution: generate fresh ideas … Continued
By Ben Walker
Technology has changed business communication in no uncertain terms. Fax machines, Rolodexes of the 1970s, and CRT monitors are now treated like outdated paperweights. Now, everyone is but a message or phone call away all while conferences are conducted over the internet. Keeping track of what was said is why reputable business transcription companies are … Continued
By Ben Walker
Transcribing virtual meetings or conferences, in general, can be challenging for businesses trying to maintain strong communication, let alone transcribing hybrid meetings. Tackling technical discussions or multiple voices is no easy feat. It takes skills, patience, and the right equipment. Fortunately, there is a solution for every challenge in transcribing hybrid meetings, and getting the … Continued
By Ben Walker
Businesses looking to excel in customer service must exert their maximum efforts to meet today’s high standards and expectations. Happy customers mean enhanced loyalty and a healthier bottom line. However, it’s not as easy as setting up call centers, having pre-recorded voice lines, and calling it a day. Businesses must constantly look for ways to … Continued
By Ben Walker
Customer service is the cornerstone of success in the auto sector. To build lasting bonds with customers, businesses must give their best shot across all contact points to make each experience feel personal and seamless. Thankfully, business transcripts can help make this possible as they open up more avenues for improving customer service in the … Continued
By Ben Walker
It’s not always blue skies and tailwinds when an airline deals with customer service. Long lines, delayed flights, missing baggage, dogs left at the airport, employee communication mistakes, and so on can frustrate passengers as they can cause trouble in the operation. Luckily, business transcripts can give airlines a peek into what customers expect, opening … Continued
By Ben Walker
Excellent customer service is essential in keeping clients happy and goes a long way in building lasting business relationships. However, logistics providers often face various hurdles—supply chain disruption or miscommunication—that make maintaining and improving customer service in logistics operations challenging. Fortunately, business transcription services like Ditto Transcripts can help lighten the load. In this article, … Continued
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